Getting Started with VMobility Remote Access - Members


Welcome to the Getting Started section for VMobility Members. You are in this section because you received an email invitation when you added yourself to your VMobility network, or you received an email invitation from the administrator of a VMobility network. This section will show you how to register/join the VMobility Network. Once you join the network, you can use the “How to Demos” to learn how to use all the features.

Important Note: Working with Firewalls

Firewall applications are an important part of network and PC security. Solutions vary among vendors and provide different levels of ease and security. Most personal firewalls allow the user to configure specific applications to bypass the firewall. In our case, the personal firewall must be configured to allow the following VMobility Client programs. VMobility automatically configures Microsoft Windows Firewall.

Click this link to elect to setup your firewall first: Working with Firewalls.

How to Install the Vmobility Software

Installing the VMobility Network Software
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Click to Download PDF Click to View Flash Demo

When you add someone to a VMobility network, a VMobility Email Invitation will automatically be generated and sent to the email address provided for the member/PC that has been added. The invitation contains all of the information you will need to join the network, including your Identity, Password, and Server DNS name and IP Address.

Below is a sample of the VMobility Email invitation. If you do not receive it, check to see if it went to your SPAM account or contact the network administrator to see if they entered your email information correctly.

Follow the directions in the invitation email. You can also continue following the “How to” instructions on this demo.

VMobility Email Invitation


  1. Install the VMobility Client software by clicking the link in the invitation email, or by going to www.getvmobility.com, and downloading the VMobility Software Installer located under the “Support Resources” section of Support/Downloads.

  2. Once you click the Vmobility Client software link, or download the installer, the following prompt will appear.

    Select Run to start the downloading process.


    The installation process could take between 5-10 minutes depending on your system specifications and your Internet connection speed.


  3. When this prompt appears, select Run.



  4. When this prompt appears to reboot your system, click OK.


  5. The Installation Shield Wizard will appear. Select Next>


  6. Select, I accept the terms of the license agreement and select Next>.


  7. Proceed to select Next>.


  8. Proceed to select Next>.


  9. Proceed to select Next>.


    VMobility is now installing all of the components needed to run the VMobility Client.

    Important note: While installation is processing, it may appear that the process has stalled. It has not, so DO NOT stop the installation, or you may experience problems when you attempt to reinstall the software, requiring that you following a series of steps to remove all traces of the software components that have been installed.



  10. You will be prompted after the installation process is complete to add a Vmobility shortcut to your desktop. Select Yes.


  11. Select OK to restart your computer for the installation completion to take affect.


Joining the VMobility Network for the First Time
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Click to Download PDF Click to View Flash Demo


Below is an illustration of the VMobility desktop icon that will appear on your desktop after rebooting during the installation process.
  1. Select the VMobility desktop shortcut icon (has an shortcut arrow in the left hand corner.


    Illustrated below is the VMobility Client. We will discuss its features (Desktop Sharing, File Sharing, etc.) in the next demos.

  2. Select Join As


    In the example below John is joining the network for the first time.

    Note: After logging in for the first time into your network, your identity is saved on your VMobility Client and you only need to enter the password when you log in the next time

  3. Enter the Identity and Password that was given to you in your invitation email.  It is important that you enter the Identity and Password exactly as given with no extra spaces, otherwise you get the following.

    You also have the option to Automatically join the network. By default, Automatically start after reboot is checked. It is advisable that both of these are checked if you are accessing another system remotely. This way if there is a power outage and the system reboots, the system will automatically be logged in so you can continue to access it remotely.

    Select Join to log into the network



    The following pop-up will appear.


    You can see that John whose identity is “johnmobile.network.mycorp.” is now logged into the network. In the example below two members are already logged in.



How to Leave the VMobility Network
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Click to Download PDF Click to View Flash Demo
  1. Select the Leave button to leave the network.